Last Updated: October 2021 — DebtHelp, Inc. is committed to protecting your privacy.
This Privacy Policy describes how DebtHelp, Inc. ("Company," "we," "us") collects, uses, and protects your information.
We collect personal information including name, address, phone number, email, financial information, and other details you voluntarily provide.
We use your information to provide services, communicate with you, negotiate with creditors, process payments, and improve our services.
By submitting your information, you consent to receive calls, text messages, and emails from DebtHelp, Inc., including communications sent using automated systems or artificial intelligence.
DebtHelp, Inc. operates the following text messaging programs at the mobile number you provide: (1) Identity Verification — one-time passcodes (OTP) to verify your identity and confirm your phone number when you log in or speak with a representative; (2) Account Notifications — automated account-servicing texts such as payment and draft reminders and missed-payment (NSF) alerts for clients enrolled in our program; and (3) Customer Care — two-way messages with your support team about your account. Consent to receive these texts is obtained at enrollment, during a recorded phone call, or when you text us first, and is not a condition of enrolling in or purchasing any service. Message frequency varies based on your account activity. Message and data rates may apply. Reply STOP to any message to opt out, or reply HELP for help. You can also opt out or get help by calling (888) 254-4516. We do not sell your personal information, and we do not share mobile opt-in consent with third parties for their own marketing purposes. Full details are in our SMS / Text Messaging Terms.
We may use artificial intelligence and automated systems to assist in communication, customer service, and processing your information.
We do not sell your personal information. We may share your information with:
We use industry-standard security measures to protect your data.
We use cookies, analytics tools, and tracking technologies to improve user experience and marketing performance.
We may use third-party services such as payment processors, analytics providers, and communication platforms.
You may request access, correction, or deletion of your personal data by contacting us.
We retain your information as necessary to provide services and comply with legal obligations.
We may update this Privacy Policy periodically.
Contact us at info@debthelpcc.com or (888) 254-4516.